Fw: [sintesa-resourcing] Vacancy for Telco VAS Company

-----Original Message-----
From: "arema212" <arema212@yahoo.com>
Date: Wed, 28 Oct 2009 09:01:51
To: <sintesa-resourcing@yahoogroups.com>
Subject: [sintesa-resourcing] Vacancy for Telco VAS Company

*We are looking for people of having experience in Telecom *


JOB Description : Operations Engineer (Telecom VAS) or Senior Operations Engineer
The Job would involve the following aspects:
Responsible for product & platform support for a customer.

Would have to gain in-depth operational knowledge of products and
diagnose/fix most of the issues and complaints with minimal support from the Product team.
Should be hands on for all the day to day operational activities (Process adherence & incident reports, security updates, Backup , Reporting , Release management, Testing, CDR, reconciliation).

Brief requirements are as follows
3+ years of experience

Good understanding of telecom/GSM concepts and solutions/products in telecom space.
Good knowledge of Windows and Linux OS or worked as system administrator.
Basic knowledge of `Networking' with hands on experience in IP routing, switch configuration, Firewall configuration.

Experience in Database, backup, Product Support, Production Support/Application Support
Exposure to VAS industry would be an added advantage.



JOB Description : Operations Manager
Please find the below mentioned Job Profile:

· Good knowledge of telecom/GSM concepts.
· Good understanding of solutions/products in telecom space.
· Good working knowledge of Windows and Linux OS
· Should have a working knowledge of Networking fundamentals.
· Good verbal and communication skills.
· Should have managed telecom projects.
· Exposure to VAS industry would be an added advantage.

*The Job would involve the following aspects:*
· Leading the operations team for all customers in that specific country.
· Resource planning and management, including training and enabling
· Anchor all new deployments and manage the ongoing operations.
· Liaison with the sales and account team for customer requirements.
· Requirements management, including change management
· Project planning, scheduling, tracking, reporting & communication to stakeholders
· Conceptualizing and implementing solutions
· Review with the delivery team for opportunities of improvement periodically

*Soft Skills:*

· Good problem solving skills
· Customer management skills
· Presentation skills
· Team grooming & team building skills
· Multitasking - planning & prioritization skills


send your application to arema212@yahoo.com



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