Fw: [duniakarir.com] Relationship Manager

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-----Original Message-----
From: "Ema Triwanda" <threeoneda@gmail.com>

Date: Mon, 31 Mar 2008 10:33:21
To:plaza-lowongan@yahoogroups.com, duniakarir@yahoogroups.com, AhliKeuangan-Indonesia <AhliKeuangan-Indonesia@yahoogroups.com>, job-vacancy@yahoogroups.com
Subject: [duniakarir.com] Relationship Manager


Relationship Manager
 
Location : Kalimantan, Medan, Semarang, Surabaya
 
Responsibility :

* encourage an atmosphere of trust, openness and communication and an attitude based on working together and shared objectives
* proactively look for ways to improve the relationship wherever possible
* ensure that all stakeholders in the arrangement feel that they are involved, that their views are important and that they are acted upon
* establish and manage a communication framework and ensure that it is used effectively
* establish and manage communication flows between customer and provider, and ensure that they are used
* ensure that communications at all levels are peer-to-peer
* manage the dispute resolution process
* resolve 'soft' tensions between customer and provider, that is, situations where tension is felt or perceived but no formal issue has yet arisen
* 'manage upwards' to ensure that senior management are informed about issues before they escalate, and can intervene as appropriate
* establish regular reporting procedures, both formal and informal, and ensure that they are used
* organise forums, working groups, seminars, roadshows, training sessions, and other information-sharing activities involving staff from both the customer and the provider side
* promote understanding of each other's business practices and common techniques
* It is vital that the relationship manager has the authority to make or suggest changes to the arrangement - working practices, communication flows, the contract itself - to ensure that the relationship is safeguarded.

Requirements:


* Male or Female
* Bachelor or Master Degree from any reputable university
* Attractive and good appearance
* Minimal 3 years experienced in banking industry as Relationship Manager and has customer base
* Ability to speak foreign language (English)
* Have the ability to undertake heavy workload,
* Have a through knowledge off all the bank's products & service
* Have an excellent selling & networking skills, target oriented, excellent interpersonal relationship skill

Please send your CV to : threeoneda@gmail.com <mailto:threeoneda@gmail.com>  and fill the location into subject
--
Regards,
Ema Triwanda
Recruitment Officer __._,_.___

Dunia Karir - Portal Lowongan Kerja No 1 di Indonesia http://www.duniakarir.com <http://www.duniakarir.com>

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